6. Advanced case studies

GeekBuddy uses Comodo Internet Security Program. PC Magazine states the bottom line with GeekBuddy and their program: “The biggest win for Comodo Internet Security Complete 2013 isn’t in features, but in support. The GeekBuddy service fixes any problem, security or otherwise, using remote assistance. A Virus-Free Guarantee reimburses you for damage if malware gets past Comodo; you can also get reimbursed for expenses related to identity theft. Add a GeekBuddy-powered tuneup tool and an unusually powerful backup utility and you’ve got a winner.”

Michael Muchmore reviews Geek Squad service for PC Magazine: “The most famous consumer tech-support service is undoubtedly Best Buy’s Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It’s also the least-expensive service I’ve tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn’t pester me to purchase additional products.”