Advanced case studies

6. Advanced case studies GeekBuddy uses Comodo Internet Security Program. PC Magazine states the bottom line with GeekBuddy and their program: “The biggest win for Comodo Internet Security Complete 2013 isn’t in features, but in support. The GeekBuddy service fixes any problem, security or otherwise, using remote assistance. A Virus-Free Guarantee reimburses you for damage […]

Introductory videos for high level solutions

4. Introductory videos for high level solutions GeekBuddy With GeekBuddy, you click and reach a certified expert when you need computer support, start chatting about the problems, then the technician connects to your computer and solves the PC problems as you watch. Geek Squad Geek Squad Tech Support provides 24/7 support for your potential computer, […]

Overview of solutions

3. Overview of solutions Usually each software or hardware comes with a package of support. However, for certain IT network and hardware/software problems, an online support system might be the best way to go. Some IT support systems are specialized in PC troubles, some others are specialized in networking, internet security, hardware repair and other […]

Benefits of using online technical support

2. Benefits of using online technical support Your IT problems will be solved real time You will have an access to support whenever you need, 24/7 You will have a secure system at place Your business will not be interrupted in the face of technology challenges You will save time You will be confident about […]

What is at stake?

1. What is at stake? Small businesses need proper hardware and software. However, without fast and efficient IT Support businesses may be at risk of business discontinuity, revenue loss and increased operational costs. Technical support refers to services related to problems or issues of computers, software, phones and so on. Online technical support is usually […]

Advanced case studies

7. Advanced case studies “Minnesota’s largest school district needed to facilitate better communications between teachers and administrators dispersed throughout the district. WebEx’s online meeting and collaboration tools provided the answer—reducing travel costs while improving staff efficiency and productivity as well as increasing the educational opportunities for the districts students through video conferencing and improved teaching […]

How can I finance my web conferencing project?

6. How can I finance my web conferencing project? If you want to invest in web conferencing but would rather not use your short-term working capital, the Business Development Bank of Canada (BDC) can help. BDC offers technology loans to entrepreneurs who want to invest in hardware, software and consulting services. You also benefit from […]

Introductory videos for high level solutions

5. Introductory videos for high level solutions WebEx Cisco offers other collaboration products, however, one the most important for small to medium sized companies is WebEx, a video conferencing solution to communicate, share screen and record. GoToMeeting GoToMeeting is a simple communication platform with which you can hold meetings with up to 25 attendees. You […]

Key Features of Web Conferencing Tools

4. Key Features of Web Conferencing Tools: Web Conferencing software, offered by a variety of companies, allows workers of the digital age communicate virtually, conduct online meetings and thus save considerable resources and time. There are a number of software features that may benefit small businesses. Below is a list of possible features: Application Sharing […]