[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Cloud” icon=”fa-cloud” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5186|title:Cloud|” effect=”1″ apply_link=”Title”]Cloud is a shift from traditional ICT infrastructure and software models in business operations to internet-based ICT applications. Cloud is a method of efficiently delivering diverse computer resources virtually over the internet, anytime and anywhere.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”CRM” icon=”fa-copy” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5190|title:Customer%20Relationship%20Management|” apply_link=”Title” effect=”1″]Customer/Constituent Relationship Management (CRM) software are designed to manage interactions with contacts and clients. CRM system will organize, automate and synchronize your sales, marketing activities, customer services and technical support interactions.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”E-commerce” icon=”fa-money” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5188|title:E-commerce|” apply_link=”Title” effect=”1″]eCommerce software are designed to enable you to trade your products and services online, using multi-channels. eCommerce platforms will offer your customers and partners a seamless shopping experience, supporting B2C and B2B models, on a fully functional and attractive online store.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Financial management” icon=”fa-institution” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5194|title:Financial%20Management|” apply_link=”Title” effect=”1″]Accounting software provides a platform for various accounting activities such as accounts payable, accounts receivable, payroll, billing, orders, bank reconciliation, tax reporting and others.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Human Resource Management” icon=”fa-users” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5196|title:Human%20Resources%20Management|” apply_link=”Title” effect=”1″]Human Resources Management/Information Systems handle important human-capital-related functions and administrative activities, such as payroll, time and attendance, performance appraisal and record, benefits administration, recruitment and learning management, HR metrics and other activities.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Social media” icon=”fa-twitter” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5198|title:Social%20Media|” apply_link=”Title” effect=”1″]Social media (also known as social networks) is the virtual/online medium that enables businesses and people to communicate, share ideas and exchange information. Platforms include Facebook, LinkedIn, Twitter, YouTube, Reddit, Pinterest, Instagram, SlideShare and others that facilitate content sharing.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”IT Support” icon=”fa-gears” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5200|title:IT%20Support|” apply_link=”Title” effect=”1″]Technical support refers to services related to problems or issues of computers, software, phones and so on. Technical support is usually delivered using diverse communication tools such as online support software (remote assistance), live chat, telephone or e-mail.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Hardware” icon=”fa-desktop” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D5192|title:Hardware|” apply_link=”Title” effect=”1″]There are some essential hardware products that any small business might need. These are desktop computers, mobile devices, external hard drives, a network server solution (if cloud solutions are not adopted for security or other reasons), wireless router and printer.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Enterprise Resource Panning” icon=”fa-cubes” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D7236|title:Enterprise%20Resource%20Planning|” apply_link=”Title” effect=”1″]Enterprise Resource Planning (ERP) systems organize and integrate office and business functions and activities related to technology, services, human resources, product planning, manufacturing, marketing, sales, inventory management, shipping and payment.

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[cs_iconbox align=”left” icon_type=”bordered” icon_shape=”circle” icon_size=”lg” title=”Communications Platforms” icon=”fa-comments-o” animation=”fadeIn” icon_border_width=”1″ link=”url:http%3A%2F%2Fdac2.ictc-ctic.net%2F%3Fpage_id%3D7587|title:Communications%20Platforms|” apply_link=”Title” effect=”1″]Web conferencing allows presenters and participants join online meetings and communicate visually and auditory.

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